1.  Press the [Menu] button on the remote
2. Select the System Settings menu
3. Select the Mail menu
4. Press the [OK] button to read Bmail 
5. Press [Green] button to delete Bmail 
6. Press [Red] button to delete all Bmail
7. Press [Exit] to return to the display

Send WA +60 18-225 6565 - Type 2 Check Status Type - please enter customer number or box serial number

1. Press the [Menu] button on the remote
2. Select the Installation menu
3. Select the Satellite list menu in the Installation menu
4. Select and checklist the OKVISION KU satellite by pressing the [OK] button.
5. Press the [SAT] button
6. Adjust the settings on transponder 12470 V 45000 by pressing the [Right Direction] button.
     Ku-Band Setting: 
     LNB Frequency = Universal (9750-10600)
     Diseqc 1.0 = OFF
     Diseqc 1.1 = OFF
     LNB Power = ON
7. Press [Exit] to save
check out the satellite guide video at the following link: https://www.youtube.com/watch?v=F_kvuhm1LWQ

Reset Factory Settings
1. Press the [Menu] button on the remote
2. Select the Utilities menu
3. Select the Factory Settings Reset menu
4. Press [OK] (PIN: 0000)
5. Select OK
6. Press [Exit] to return to the main menu

Channel Rescan
1.  Press the [Menu] button
2. Select Satellite List menu in the Installation menu
3. Checklist the OKVISION KU satellite by pressing the [OK] key
4. Press the [Blue] button
5. Make sure the FTA ONLY caption is selected NO, then Select SEARCH at the bottom, press [OK]
6. Save channel

Delete Channel
1. Press the [Menu] button on the remote
2. Select the Edit Broadcast menu
3. Select the Delete All Channels menu
4. Press [OK] (PIN: 0000)
5. Select OK
6. Press [Exit] to return to the main menu

Channel Rescan
1. Press the [Menu] button
2. Select Satellite List menu in the Installation menu
3. Checklist the OKVISION KU satellite by pressing the [OK] key
4. Press the [Blue] button
5. Make sure the FTA ONLY caption is selected NO, then Select SEARCH at the bottom, press [OK]
6. Save channel

1. Press the [Menu] button on the remote
2. Select the Installation menu
3. Select the Satellite List menu in the Installation menu
4. Select and checklist the OKVISION KU satellite by pressing the [OK] button.
5. Press the [SAT] button
6. Adjust the settings on transponder 12470 V 45000 by pressing the [Right Direction] button.
     Ku-Band Setting: 
     LNB Frequency = Universal (9750-10600)
     Diseqc 1.0 = OFF
     Diseqc 1.1 = OFF
     LNB Power = ON

7. Press [Exit] to save
check out the satellite guide video at the following link: https://www.youtube.com/watch?v=F_kvuhm1LWQ

Send WA +60 18-225 6565 - type 4 Activation Service - type as per format “REG(space)CustomerName#HpNo#SerialNo#SMCID#postcode#SalesCode”

Send WA +60 18-225 6565 - type 4 Activation Service - type as per format “Refresh(space)Customer No or Refresh(space)SerialNo”

Photo of the set-top box and an arrow to the serial number of the set-top box and the smart card